Versand
SHIPPING POLICY
Last updated: September 14, 2026
At slikehairbydiana.shop, we ship orders internationally to the destinations available at checkout.
1. ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
During periods of high order volume, promotions, or holidays, processing may take longer.
2. SHIPPING TIMES
Estimated delivery times depend on the destination and shipping method selected at checkout.
International orders may generally take approximately 5–15 business days to arrive after processing.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs clearance, weather, carrier delays, or circumstances beyond our control.
3. SHIPPING COSTS
Shipping costs are calculated and displayed at checkout based on the destination, order size, and available shipping method.
Any applicable shipping charges will be shown before you complete your purchase.
4. INTERNATIONAL ORDERS
We ship internationally to eligible destinations.
Customers are responsible for providing a complete and accurate delivery address.
For international orders, customs duties, import taxes, VAT, or other fees imposed by the destination country may apply. Unless otherwise stated at checkout, these charges are the responsibility of the customer.
5. CUSTOMS AND IMPORT DELAYS
Customs procedures may cause delays that are outside our control.
We are not responsible for delays caused by customs authorities or for packages held by customs due to local regulations.
Customers are responsible for ensuring that the products they order can legally be imported into their country.
6. TRACKING
When tracking is available for your shipping method, tracking information will be provided after your order has been shipped.
Please allow some time for the tracking information to become active.
7. LOST OR DELAYED PACKAGES
If your package appears to be delayed, please first check the tracking information.
If you believe your package has been lost, contact us at:
contact@slikehairbydiana.shop
We will review the shipment with the carrier and assist you where possible.
8. INCORRECT SHIPPING ADDRESS
Customers are responsible for providing an accurate shipping address at checkout.
If an order is returned to us because of an incorrect or incomplete address, please contact us to discuss the available options. Additional shipping charges may apply for reshipment.
9. DAMAGED PACKAGES
If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the products received.
We will review the issue and work with you to determine an appropriate solution.
10. CONTACT INFORMATION
For questions regarding shipping and delivery, please contact us:
slikehairbydiana.shop
Email:
contact@slikehairbydiana.shop
Phone:
+49 151 23456788
Address:
HOHE KOPPELN 17
21357 BARUM
GERMANY